Data policy



Galaxy error report / Helpdesk

Note that all error report sent from Galaxy, the steps are:

  1. The report is automacally forwarded to our comminity support: https://community.cluster.france-bioinformatique.fr
  2. It's sorted by a little group of administrators
  3. A team of expert is them "ping" to address the question
  4. If an access to the whole history is required, the expert will contact you to share your history
  5. If the contain of the exchange is interesting for the whole community, a post can be published after anonymization (authors, data, ...)


Limits



GDPR

The information collected concerning your user account is recorded in a database by the French Institute of Bioinformatics to allow you to access your personal space on UseGalaxy.fr.

The data collected will only be communicated to the administrators of the UseGalaxy.fr platform.
The data is kept for the entire duration of the validity of your UseGalaxy.fr account.
You can access your personal data, rectify them, request their deletion or exercise your right to limit the processing of your data.

Visit cnil.fr for more information on your rights.
To exercise these rights or for any question about the processing of your data in this device, you can contact: contact-nncr-cluster@groupes.france-bioinformatique.fr.
If, after contacting us, you feel that your "Data Protection" rights have not been respected, you can file a complaint with the CNIL.